The California Tobacco Control Program (CTCP) is the sole owner of the information collected on our web site. ETR Associates collects information at several different points on our Web site.
Information is collected for the purpose of sales and fulfillment. Users have the option to participate in this activity for the purpose of contacting by email or regular mail. A user must provide the clickstream information (internet protocol address, internet service provider, platform type, date/time stamp, operating system), http protocol information (last url requested and browser type), state management mechanisms (data allowing a user to be tracked consistently), unique identifiers (login id or other id), government-issued identifiers (government issued identifiers), preference data (what you like or dislike), purchase information (purchase payment method and other purchase information), state management mechanisms (data allowing a user to be tracked consistently), unique identifiers (login id or other id), user's name, user's login information, user's employer, organization department user is employed, user's job title, user's business contact information, business/organization name, department/division of business/organization and contact information for the business/organization. The reason we use this information is to archive information for future reference, complete the current transaction, contact by email or regular mail, enhance your experience by customizing our site and understand (in aggregate) interests of website visitors. We retain this information as stated by our business practices.
ETR Associates does not create a user profile.
When customers provide us contact information for Website (user participation is voluntary) we use the information to contact the user to deliver sales and product information that will be useful to the them.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Personally Identifiable Information
Information collected for Website is shared with Catalog mailing service.
Aggregate Information (non-personally identifiable)
Information collected for Website is shared with Catalog mailing services..
ETR Associates has physical security in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive financial or health data transmitted on our site.
If a user's personally identifiable information changes such as zip code, phone, email or postal address they can change online, physical contact, and other information. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy.
Our website contains links to other sites. We do not partner with or have special relationships with any ad server companies. We, ETR Associates, are not responsible for the privacy practices or the content of any other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Stated Business Practices Data retention - We keep information about you and your purchases for as long as you remain our customer.
100 Enterprise Way Ste G300
Scotts Valley, CA 95066
Phone: +1 831 438 4060
Copyright © 2006 - 2020 ETR. This material was made possible by funds received from the California Tobacco Control Program, under contract #16-10064. The Tobacco Education Clearinghouse of California is a project of ETR.